Hashbush Wedding Card Factory Shipping Policy

1. Introduction

At Hashbush Wedding Card Factory, we are committed to providing our customers with exceptional service and high-quality wedding invitations. This Shipping Policy outlines our shipping procedures and guidelines to ensure a smooth delivery process for our clients.

2. Order Processing Time

• Standard Orders: Orders are typically processed within 3-5 business days. During peak seasons, processing time may extend to 7-10 business days.
• Custom Orders: Custom orders, including personalized designs and unique requests, may require additional processing time. We will provide an estimated timeline upon order confirmation.
• Order Confirmation: You will receive an email confirmation once your order has been processed and is ready for shipping.

3. Shipping Methods and Delivery Times

• Domestic Shipping (Within India):
• International Shipping:

Please note that delivery times are estimates and may vary depending on the destination and shipping method chosen.

4. Shipping Costs

• Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination.
• The shipping cost will be displayed at checkout before you complete your purchase.
• Free standard shipping is available for orders over ₹10,000 within India.

5. Tracking Your Order

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
• You can use the tracking number to monitor the status of your shipment through our courier partner's website.

6. Shipping Restrictions

• We currently ship to all locations within India and select international destinations.
• Certain remote areas may have limited shipping options or extended delivery times.

7. Delivery Issues

• Delayed or Lost Packages: If your order is delayed or lost, please contact our customer service team at headoffice@hashbushweddingcardfactory.com or call us at +91 8129821074. We will work with our shipping partners to resolve the issue as quickly as possible.
• Incorrect Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Damage During Shipping: If your order arrives damaged, please take photos of the damaged items and packaging, and contact us within 48 hours of receipt. We will assist you in filing a claim with the shipping carrier and arrange for a replacement if necessary.

8. International Customs and Duties

• For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may be imposed by the destination country.
• Customs policies vary widely; please check with your local customs office for more information.

9. Customer Support

• If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at headoffice@hashbushweddingcardfactory.com or call us at +91 8129821074.
• Our support team is available Monday to Friday from 10:00 am to 8:00 pm.

10. Policy Changes

• Hashbush Wedding Card Factory reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with Hashbush Wedding Card Factory, you agree to this Shipping Policy. We appreciate your business and look forward to providing you with beautiful wedding invitations and exceptional service.